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Thank you for your feedback
The survey on the Burringbar and Crabbes Creeks Flash Flood Alert system closed on Sunday 15 June 2025.
Thank you to everyone who registered for the service and shared their feedback. Your input will help inform whether the alert system should be continued, adjusted, expanded or discontinued.
While the survey is now closed, the flash flood alert system remains active as we complete our review. Community feedback will be considered alongside a technical assessment of the system’s performance. A recommendation will be presented to the Floodplain Management Advisory Committee in the coming months.
We appreciate your input and your support in helping improve flood preparedness and community safety.
Learn more about the project
The flash flood alert system was developed to provide timely warnings for flash flooding in the Burringbar Creek, Mooball Creek and Crabbes Creek areas — locations known to flood with little or no warning.
The system uses a combination of local rain and stream gauges, along with Bureau of Meteorology prediction tools, to forecast potential flash flooding. When certain thresholds are met, alerts are distributed via SMS, email or recorded voice calls to registered users.
The survey on the Burringbar and Crabbes Creeks Flash Flood Alert system closed on Sunday 15 June 2025.
Thank you to everyone who registered for the service and shared their feedback. Your input will help inform whether the alert system should be continued, adjusted, expanded or discontinued.
While the survey is now closed, the flash flood alert system remains active as we complete our review. Community feedback will be considered alongside a technical assessment of the system’s performance. A recommendation will be presented to the Floodplain Management Advisory Committee in the coming months.
We appreciate your input and your support in helping improve flood preparedness and community safety.
Learn more about the project
The flash flood alert system was developed to provide timely warnings for flash flooding in the Burringbar Creek, Mooball Creek and Crabbes Creek areas — locations known to flood with little or no warning.
The system uses a combination of local rain and stream gauges, along with Bureau of Meteorology prediction tools, to forecast potential flash flooding. When certain thresholds are met, alerts are distributed via SMS, email or recorded voice calls to registered users.
Contributions closed on Sunday 15 June 2025. Information received from this will inform whether the alert system should be continued, adjusted, expanded or discontinued.
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Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
The Flash Flood Warning System Team was established in 2018. Officers from the Tweed Shire Council, NSW State Emergency Service, Bureau of Meteorology and the Department of Planning, Industry and Environment came together to plan for a local flash flood warning system.
Construction of rain/stream gauge network
Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
Additional rain and stream gauges were installed in the local catchment to facilitate a flash flood warning system in 2018/19.
Initial development of flash flood forecasting system
Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
Detailed hydrologic and hydraulic modelling of the catchment was completed and calibrated to actual flood events in early 2020.
Community consultation
Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
Community feedback was gathered to define local flood warning needs.
Finalise flash flood warning system
Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
The flood forecasting system was completed.
The warning distribution channels, messaging and procedures have been established.
System trial
Burringbar and Crabbes Creeks Flash Flood Alert has finished this stage
Residents of Burringbar, Mooball and Crabbes creeks were urged to register for free flash flood alerts via SMS, email and recorded voice calls (landline) by visiting tweed.nsw.gov.au/flood-alert.
Trial evaluation
Burringbar and Crabbes Creeks Flash Flood Alert is currently at this stage
We invited user feedback to help evaluate how effective the system is. The survey closed on Sunday 15 June 2025 and responses is now be assessed alongside a technical review.
Outcome
this is an upcoming stage for Burringbar and Crabbes Creeks Flash Flood Alert
We will review both user feedback and the system’s technical performance. These findings will guide our recommendation on whether to continue, adjust, expand or discontinue the service. This recommendation will then be presented to the Floodplain Management Advisory Committee.