Draft Tweed Access and Inclusion Plan 2023 - 2026

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Project update 12 February 2024

You are invited you to celebrate the launch of our new Tweed Access and Inclusion Plan 2023-2026. This plan marks a crucial step towards creating a more inclusive Tweed community. Your contributions in the community survey and /or exhibition period were instrumental to inform the Plan. Please join us for a free morning tea as we recognise the collective efforts of our community to shape the plan.

Morning tea details:
Date: Thursday, February 22, 2024
Time: 9:00 am to 10:00 am AEDT (NSW), starting with an Acknowledgment of Country.
Location: Tweed Library Reading Room, Corner of Brett and Wharf Streets, Tweed Heads, New South Wales
Event accessibility details are provided in the attached word document.
Please register your place here and include any dietary or access requirements.


Project update 14 December 2023

On 13 December 2023 Council resolved to immediately adopt the final Tweed Access and Inclusion Plan 2023-2026, superseding the previous plan. The Plan will be launched at a morning tea event on Thursday 22 February from 9 am to 10 am.


Project update 9 November 2023

Community consultation is now closed. Thank you to everyone who reviewed the draft Tweed Access and Inclusion Plan 2023 - 2026, attended an information session and shared feedback.



We want you to have your say on a detailed plan which demonstrates Council’s commitment to improving accessibility and inclusion for residents and visitors on the Tweed.

Courtney Peate’s Connect and Captivate team at Tweed Shire Council’s International Day of People with Disability community event, December 2022

This draft Access and Inclusion Plan 2023-2026 is a result of consultation with the Tweed community including people living with disability, their carers, local disability service providers, peak organisations, Council’s Equal Access Advisory Committee and Council staff over the last 2 years.

The draft plan outlines the actions Council will take to create a more inclusive community across four key focus areas:

  1. Developing positive community attitudes and behaviours
  2. Creating liveable and accessible communities
  3. Supporting access to meaningful employment
  4. Improving access to mainstream services through better systems and processes.

Read the draft Tweed Access and Inclusion Plan 2023 - 2026


Draft Access and Inclusion Plan 2023 to 2026 - Summary version

Draft Access and Inclusion Plan 2023 to 2026 – Full Detail graphic version

Draft Access and Inclusion Plan 2023 to 2026 - Full Detail text only version

Draft Access and Inclusion Plan 2023 to 2026 - Easy Read accessible version

Draft Access and Inclusion Plan 2023 to 2026 - Easy Read text only version


We want to hear what you think


We want this plan to be right for everyone. In particular, we want this plan to have actions that will make a positive difference to people with disability in our community.

We invite you to review the draft plan and tell us what you think about the four focus areas and outlined actions for improving access and inclusion in the Tweed. Your feedback will help us finalise and deliver the actions of the new Access and Inclusion Plan.


How to have your say


Have your say by 4pm, 8 November 2023 in one of the following ways:

  • Complete our online feedback form by clicking on the tab below.

  • Return a hard copy submission. Hard copies of the feedback form can be downloaded from this page and are also available at our Tweed Heads and Murwillumbah Council offices and libraries.

  • Email a submission to tsc@tweed.nsw.gov.au

  • Make a submission in writing to The General Manager, Tweed Shire Council, PO Box 816, Murwillumbah NSW 2484

  • In person. Meet with a project officer. Drop into the Murwillumbah administration office. Civic and Cultural Centre, 10-14 Tumbulgum Road, Murwillumbah 2484:
    • Tuesday 17 October from 10am to 11am
    • Tuesday 24 October from 2:30pm to 3:30pm

  • Attend a group community information session. These sessions require a minimum number of participants to go ahead. RSVP by calling 02 6670 2400 or emailing communitywellbeing@tweed.nsw.gov.au
    • Online: Morning session. Thursday 26 October from 10am to 11am.
    • Online: Evening session. Tuesday 31 October from 6pm to 7pm.

    • Face to face: TRAC Murwillumbah pool. Monday 30 October from 12.30pm to 1:30pm.
    • Face to face: Tweed Heads Library. Thursday 2 November from 9.30am to 10:30am.

  • Talk to a project officer over the phone 02 6670 2400

Note: All times refer to NSW Eastern Daylight Saving Time.

General enquiries can be made to Giselle Benitez Hetherington on communitywellbeing@tweed.nsw.gov.au or 02 6670 2400.


Project update 12 February 2024

You are invited you to celebrate the launch of our new Tweed Access and Inclusion Plan 2023-2026. This plan marks a crucial step towards creating a more inclusive Tweed community. Your contributions in the community survey and /or exhibition period were instrumental to inform the Plan. Please join us for a free morning tea as we recognise the collective efforts of our community to shape the plan.

Morning tea details:
Date: Thursday, February 22, 2024
Time: 9:00 am to 10:00 am AEDT (NSW), starting with an Acknowledgment of Country.
Location: Tweed Library Reading Room, Corner of Brett and Wharf Streets, Tweed Heads, New South Wales
Event accessibility details are provided in the attached word document.
Please register your place here and include any dietary or access requirements.


Project update 14 December 2023

On 13 December 2023 Council resolved to immediately adopt the final Tweed Access and Inclusion Plan 2023-2026, superseding the previous plan. The Plan will be launched at a morning tea event on Thursday 22 February from 9 am to 10 am.


Project update 9 November 2023

Community consultation is now closed. Thank you to everyone who reviewed the draft Tweed Access and Inclusion Plan 2023 - 2026, attended an information session and shared feedback.



We want you to have your say on a detailed plan which demonstrates Council’s commitment to improving accessibility and inclusion for residents and visitors on the Tweed.

Courtney Peate’s Connect and Captivate team at Tweed Shire Council’s International Day of People with Disability community event, December 2022

This draft Access and Inclusion Plan 2023-2026 is a result of consultation with the Tweed community including people living with disability, their carers, local disability service providers, peak organisations, Council’s Equal Access Advisory Committee and Council staff over the last 2 years.

The draft plan outlines the actions Council will take to create a more inclusive community across four key focus areas:

  1. Developing positive community attitudes and behaviours
  2. Creating liveable and accessible communities
  3. Supporting access to meaningful employment
  4. Improving access to mainstream services through better systems and processes.

Read the draft Tweed Access and Inclusion Plan 2023 - 2026


Draft Access and Inclusion Plan 2023 to 2026 - Summary version

Draft Access and Inclusion Plan 2023 to 2026 – Full Detail graphic version

Draft Access and Inclusion Plan 2023 to 2026 - Full Detail text only version

Draft Access and Inclusion Plan 2023 to 2026 - Easy Read accessible version

Draft Access and Inclusion Plan 2023 to 2026 - Easy Read text only version


We want to hear what you think


We want this plan to be right for everyone. In particular, we want this plan to have actions that will make a positive difference to people with disability in our community.

We invite you to review the draft plan and tell us what you think about the four focus areas and outlined actions for improving access and inclusion in the Tweed. Your feedback will help us finalise and deliver the actions of the new Access and Inclusion Plan.


How to have your say


Have your say by 4pm, 8 November 2023 in one of the following ways:

  • Complete our online feedback form by clicking on the tab below.

  • Return a hard copy submission. Hard copies of the feedback form can be downloaded from this page and are also available at our Tweed Heads and Murwillumbah Council offices and libraries.

  • Email a submission to tsc@tweed.nsw.gov.au

  • Make a submission in writing to The General Manager, Tweed Shire Council, PO Box 816, Murwillumbah NSW 2484

  • In person. Meet with a project officer. Drop into the Murwillumbah administration office. Civic and Cultural Centre, 10-14 Tumbulgum Road, Murwillumbah 2484:
    • Tuesday 17 October from 10am to 11am
    • Tuesday 24 October from 2:30pm to 3:30pm

  • Attend a group community information session. These sessions require a minimum number of participants to go ahead. RSVP by calling 02 6670 2400 or emailing communitywellbeing@tweed.nsw.gov.au
    • Online: Morning session. Thursday 26 October from 10am to 11am.
    • Online: Evening session. Tuesday 31 October from 6pm to 7pm.

    • Face to face: TRAC Murwillumbah pool. Monday 30 October from 12.30pm to 1:30pm.
    • Face to face: Tweed Heads Library. Thursday 2 November from 9.30am to 10:30am.

  • Talk to a project officer over the phone 02 6670 2400

Note: All times refer to NSW Eastern Daylight Saving Time.

General enquiries can be made to Giselle Benitez Hetherington on communitywellbeing@tweed.nsw.gov.au or 02 6670 2400.

  • CLOSED: This survey has concluded.

    Instructions for online screen reader users:

    This feedback form has 5 parts and there are 10 questions in total. There is one question for each of the first 4 parts, which are free text entry answer. Free text entry is positioned below the question. Each question and answer is set out one after or below the other, not beside each other.

    The fifth and last part asks questions about you to help us understand your answers better. You do not have to answer all the questions. There are 5 multiple choice questions with a radio button to select your answer. Radio buttons are positioned immediately to the left of the text.

     You can complete the feedback form by yourself, or you can ask someone to help you. You can also contact Tweed Shire Council to ask a staff member to help you. You can call 02 6670 2400 or email tsc@tweed.nsw.gov.au

    Lets start!

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  • CLOSED: This survey has concluded.

    Tell us what you think would make the Tweed a more inclusive community that supports people with disability to participate and achieve their goals.

    If you need help completing this survey please email Giselle Benitez Hetherington from our Community Services team tsc@tweed.nsw.gov.au 



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Page last updated: 12 Feb 2024, 09:58 AM