Making decisions together

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At Tweed Shire Council, we share the community’s passion and pride in the Tweed. We are committed to work together to preserve the Tweed lifestyle, our natural environment and make better decisions as a community-led Council.

We welcome the combined experience, imagination and common sense of the Tweed community to guide Council decision-making. As a community, we will grow and learn from each other and, in turn, Council decisions will be more aligned to community aspirations.




At Tweed Shire Council, we share the community’s passion and pride in the Tweed. We are committed to work together to preserve the Tweed lifestyle, our natural environment and make better decisions as a community-led Council.

We welcome the combined experience, imagination and common sense of the Tweed community to guide Council decision-making. As a community, we will grow and learn from each other and, in turn, Council decisions will be more aligned to community aspirations.




  • Thank you Tweed!

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    20 Oct 2020
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    Tweed Shire Council thanks the Tweed community for their vigilance, cooperation and patience during the COVID-19 pandemic.

    A 'Thank you Tweed' campaign - featuring heart-shaped thank you messages - is underway, including advertisements in local newspapers and material on Council's website and posts and videos on social media.

    Mayor of Tweed Cr Chris Cherry said there were four key messages to the community:

    • Thank you for staying home to keep us safe

    • Thank you for delivering essential work and services

    • Thank you for supporting local business

    • Thank you for supporting our community.

    "We want to extend our heartfelt thanks to the Tweed community - you've been terrific in following restrictions, supporting each other and getting on with it," Cr Cherry said.

    "We are so fortunate here in the Tweed and on the North Coast that COVID-19 numbers were very low - it could have been a very different story as we've seen in Victoria.

    "While the pandemic and restrictions certainly aren't over yet, there have been some positive signs in recent weeks.

    "The extension by the Queensland Government of the border zone further south into NSW which came into effect yesterday, combined with seven days of no community transmission in NSW and continuing improvement in numbers of cases in Victoria are all good indicators that we're heading in the right direction.

    "Of course, as much as we'd like to 'get back to normal', this new normal is where we may be for some time to come.

    "We need to continue with our COVID-Safe practices, especially physical distancing and good hygiene," Cr Cherry said.

    Take a look at Council's Thank you Tweed video featuring many familiar community and business faces, as well as Councillors and Council staff.

    For information on Council's pandemic response and links to the latest government health and restriction information, visit https://emergency.tweed.nsw.gov.au/coronavirus


  • Tweed urged to sign up to Water Night as water use spikes

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    20 Oct 2020
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    Sidney Jowett has placed a sign on his tap to remind his family it's off limits on Water Night. Tweed residents are urged to sign on for Water Night this Thursday, 22 October and switch their water-using auto pilot off as average daily consumption hits 199 litres per person per day.

    The Tweed water consumption target is 160 litres per person per day and at that rate the Tweed water supply will last 12 months after Council starts releasing water from Clarrie Hall Dam to supplement Tweed River flows.

    Council started releasing water from the dam last week.




    "Without rain soon, we are again on the countdown to water restrictions and our water consumption rates are sky high," Manager Water and Wastewater Operations Brie Jowett said.

    "These rates shout that we are wasting water."

    Mrs Jowett is urging every household in the Tweed to join her family and sign on to Water Night to learn just how much we take for granted the fact that when we flick that tap, water will always come out.

    "That is not the fact for much of the world."

    On Water Night, stop reaching for the tap and instead use just one 10-litre bucket of water for all your household needs between 5pm and 5am (with the exception of drinking water, hand washing for COVID care, religious purposes and flush if you must).

    "What we want everyone to learn is just how often they unconsciously reach for those taps. We want them to switch from water mindlessness to water mindfulness."

    Late last week, across NSW some 160 families had signed up to support the national water awareness initiative being conducted by not-for-profit water efficiency experts Smart Approved WaterMark and sponsored by Tweed Shire Council. Australia-wide almost 2500 households had registered to participate.

    Smart Approved WaterMark's research shows that 55 per cent of people say they are addicted to their taps and 69 per cent would 'freak out' if their taps stopped working. Sixty-three per cent think they could do more to save water.

    To register and download all the tips and aids to help switch off your water-using autopilot, go to www.waternight.com.au


  • Nominations open for the 2021 Tweed Shire Australia Day Awards

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    23 Sep 2020

    Nominations are now open for the 2021 Tweed Shire Australia Day Awards.

    The awards are a chance for the community to recognise the achievements of people and groups in the Tweed during 2020.

    Nominations are open for eight categories:

    • Citizen of the Year - for an individual who has made an outstanding contribution to the Tweed community.

    • Arts and Culture Award - for an individual or group who has made a significant contribution to cultural development within the Tweed.

    • Volunteer of the Year (Individual) - for an individual who has made a significant contribution to volunteer works within the community.

    • Volunteer of the Year (Group) - for a group that has made a significant contribution to volunteer works within the community.

    • Sporting Achievement (Individual) - for an outstanding playing sportsperson or ancillary volunteer who has dedicated a lot of time and effort to sports.

    • Sporting Achievement (Group) - for an outstanding playing team, or ancillary volunteer group that has dedicated a lot of time and effort to sports.

    • Community Event of the Year - for an event that promotes and increases the profile of its local area/or delivers wider benefits across the Tweed community.

    • Young Achiever in Community Service - for a young person 25 years of age and under, who has made a significant contribution to the community.

    Think of a friend, family member, community member, school or local club that deserves to be recognised and nominate by 4.30pm on Friday 16 October 2020 by visiting www.tweed.nsw.gov.au/AustraliaDayNomination.

    The format of the awards ceremony will be guided by the NSW Public Health Orders, and a decision will be made in November as to whether a public ceremony can be held on Australia Day.

    However, anticipating that restrictions will still be in place on public gatherings, Council is also making plans to broadcast a virtual ceremony on Australia Day.

    "COVID-19 has meant that Council has developed innovative ways to continue serving and engaging with our community. This has included online Council and community meetings. We are now making plans to host the 2021 Australia Day Awards ceremony online to ensure we are honouring our wonderful award recipients and nominees in the safest possible way," Mayor of Tweed, Councillor Katie Milne said.

    "We also expect COVID-19 may influence people's nominations this year. This could include consideration of workers in health or aged care, community organisations, schools, or young people that have supported our residents during these very challenging times."

    For more information on the Tweed Shire Australia Day Awards, visit www.tweed.nsw.gov.au/AustraliaDay.


  • Councillor Chris Cherry elected Mayor of Tweed

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    23 Sep 2020
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    Councillor Chris Cherry has been elected as Mayor of Tweed for the next 12 months until local government elections are held in September 2021.

    At an Extraordinary Council meeting held Thursday 17 September 2020, Councillor Cherry was elected by her fellow councillors.

    In a show of hands, Councillor Cherry received five votes, while the only other candidate, Councillor Warren Polglase, received two votes.

    Councillor Cherry was supported by Councillors Byrnes, Cooper, Milne and Owen. Councillor Polglase was supported by Councillor Allsop.

    Councillor Reece Byrnes was elected unopposed to the role of Deputy Mayor, as there were no other nominees. Councillor Byrnes will also be in this position until council elections are held next year.

    The outgoing Mayor, Councillor Katie Milne, did not nominate for the position but continues in her role as councillor. She has held the position of Mayor for the past five years.

    Councillor Cherry paid tribute to Councillor Milne for her dedication to the community and the Tweed's internationally significant environment.

    "Under Councillor Milne's leadership our Shire has established a strong sustainability reputation, with a focus on protecting our World Heritage environment and relaxed lifestyle. She will be a tough act to follow and I thank her for her support," she said.

    "My vision as Mayor is for our community to be proud of their Council, for the way we stand up for them, for the way we defend their rights and for the way we look after this land.

    "As seven councillors, we each represent different views within the community, but what we all have in common is the desire to do our best for the people. We may not always agree, but we respect each other's views and as Mayor, I will work to find the common ground wherever that can be found."

    Councillor Byrnes said he was committed to a strong focus on economic growth and rebuilding our region and economy.

    "More than ever, as a Council and as a community, we need to focus on the immediate task ahead - rebuilding our region after the COVID-19 crisis," he said.

    "As we work towards a recovery for our Shire post COVID-19, locals are telling me they want certainty from our Council, and a plan for our future, a plan for jobs and a plan for our environment.

    "We are all in this together, and as Deputy Mayor, I'm committed to working hard every day for our community."

    Councillor Cherry has previously served as Deputy Mayor in 2016/17, 2018/19 and most recently in 2019/20.

    Councillor Byrnes served as Deputy Mayor in 2017/18.

    To view the meeting minutes, including voting, visit www.tweed.nsw.gov.au/CouncilMeetings


  • Jack Chard Park family fun day postponed

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    17 Mar 2020

    The Family Fun Day at Jack Chard Park, scheduled for Saturday 21 March has been postponed and will not proceed this weekend. The event was being held to encourage the community to view and comment on draft concept plans for the park while enjoying a day of fun activities with their families.

    Council continues to monitor the coronavirus advice provided by Australian and State health agencies and will consider hosting the event at a later date.

    Manager Parks and Active Communities Stewart Brawley said Council’s Parks and Active Communities team had partnered with St Joseph’s Catholic School to include children in the park planning process and hopes to keep this momentum up by encouraging children and their parents to vote online.

    “We are looking at developing an online survey on Council’s Your Say Tweed engagement website, where people will be able to view images of the proposed park upgrades and vote on their favourite option,” Mr Brawley said.

    While an online engagement does not include a free BBQ and children’s activities, it will allow members of the community of all ages to vote for their preferred design choice, while offering the 160 people who had booked free tickets for the family fun day, an alternate way to have their opinion heard.

    Council will advertise the Your Say Tweed engagement page in the coming weeks. In the meantime, why not sign up to have your say on a number of Council projects at www.yoursaytweed.com.au/register

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  • Customers encouraged to call or use online services

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    17 Mar 2020

    Council has not closed its customer service offices at Tweed Heads or Murwillumbah at this stage due to the impact of coronavirus. However, for the general safety of our employees and customers, Council is encouraging people to make contact via phone on (02) 6670 2400 or use Council’s wide range of online services rather than attending in person.

    In addition to measures to protect Council employees, some of the ways it is providing safer physical spaces for Council customers include:

    • additional cleaning of surfaces in Council customer spaces

    • take-home/single use pens

    • providing hand sanitiser and cleaning instructions

    • cleaning of all EFTPOS machines after each transaction.

    For more information call Council on (02) 6670 2400 or go to www.tweed.nsw.gov.au

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  • Tweed Shire Council cultural facilities close

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    17 Mar 2020
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    Tweed Regional Gallery

    Council has closed its cultural facilities in response to the Coronavirus emergency. This includes libraries, Gallery and museum facilities.

    The facilities will be closed for two weeks from 17 March, with the closure reviewed on a week-by-week basis after that. All associated events and public programs during this period have been cancelled or postponed.

    The closures affect:
    · Richmond-Tweed Regional Library branches at Tweed Heads, Kingscliff and Murwillumbah
    · Tweed Regional Gallery & Margaret Olley Art Centre and Gallery DownTown in Murwillumbah
    · Tweed Regional Museum at Murwillumbah, Tweed Heads and Uki.

    Council’s Director Sustainable Communities and Environment Tracey Stinson said Council had a duty of care to its cultural facility patrons and the community.

    “We made this decision because we have a relatively high proportion of our population over the age of 60 and many of these residents who are more likely to be vulnerable to the effects of Coronavirus use our facilities as patrons and volunteers,” Ms Stinson said.

    “There are 6000 visits to our library branches a week and 600 per day visit the Tweed Heads library alone.

    “Add to that the 2500 people who visit the Tweed Regional Gallery weekly and you have a large group of people coming together – many of whom are in the vulnerable age bracket.

    She stressed that no staff members at any of the affected facilities had been diagnosed with Coronavirus.

    “Closing these facilities are a precautionary measure aimed at protecting staff and slowing the spread of the virus within the community,” she said.

    Staff will continue to work at the facilities during the closures on behind-the scenes projects.

    All library patrons are also advised that there will be a waiver on any library books due for return during the closedown period.

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  • Tweed Shire Council taking steps to keep community and staff safe

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    17 Mar 2020

    As the global situation with Coronavirus (COVID-19) continues to develop, Tweed Shire Council is taking all necessary precautions to keep the community and staff safe.

    Mayor of Tweed Katie Milne said Council was closely following advice from federal and state health authorities.

    "To ensure that Council is prepared and able to respond quickly to the progress of the virus within the workplace and the local community, we have established a planning group with members from across the organisation, which first met on Monday," Councillor Milne said.

    "Apart from measures to keep our staff safe, we have taken a number of steps to assist safety in the community."

    These include:
    • Posters in public spaces to provide support and advice on hand washing as well as directions to relevant government websites for more information.
    • Additional soap in some high-traffic public toilet blocks.
    • A link to the NSW Health website from Council's website www.tweed.nsw.gov.au
    • Links for further information on the Emergency Dashboard https://emergency.tweed.nsw.gov.au/
    • Advising the Tweed community of relevant updates on Coronavirus through media releases, social media, the Tweed Link and Council's website
    • Some Council-run events may be postponed. Search 'Tweed Shire Council' on Eventbrite for updates.
    "We are also taking actions to focus on the health of our community when they visit our offices, including: additional cleaning with appropriate products at customer service counters; hand sanitisers at public entry points at our facilities; and advising members of the community where to find helpful information when they phone Council whether during the day or when contacting our after-hours service," she said.

    Businesses, schools and aged care facilities who have concerns about what the Coronavirus means for them can find specific information and resources for each sector at
    "One of the key recommendations from health officials is that people maintain good hygiene practices, with 20 to 30 seconds of warm soapy hand washing regularly. Self-isolate when unwell and if concerned, seek medical advice," Councillor Milne said.

    "It's also a good idea to reconsider how we greet people, using others ways to say hello rather than shaking hands.
    "Overall, the best advice we can give our local community is to stay up to date with information from credible health and government authorities."

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  • Community representatives receive briefing ahead of exhibition

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    28 Feb 2020
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    Representatives of resident and ratepayer groups, business and industry groups and environment groups received a briefing on the upcoming exhibition of the draft Local Strategic Planning Statement at a special edition Stakeholder Forum held in Tweed Heads recently.

    The draft Tweed Local Strategic Planning Statement, ‘the Statement’, sets out the 20 year vision for land-use planning in the Tweed. It describes the special characteristics that contribute to the Tweed’s local identity, the shared values the community want to maintain and enhance, and how growth and change will be managed into the future.

    The Statement sets clear planning priorities required to support our community’s social, environmental and economic land-use needs into the future, including where these are best located and when they will be delivered. To meet the community’s future vision, it also outlines short, medium and long term actions to deliver on these priorities.

    The draft Statement will be on exhibition for public comment from Tuesday 3 March 2020 to Friday 3 April 2020.


  • Could the police, ambulance or fire brigade find your house in an emergency?

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    28 Feb 2020
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    In an emergency minutes matter and making your property number visible from the street could be the difference between life and death. Local police report that they have great difficulty locating addresses in some areas of the Tweed because property street numbers are either missing or obscured.

    Property owners are responsible for displaying the correct house number on their building or fence fronting the street. In fact, they have a legal obligation to do so (Section 124 Para 8 of the Local Government Act 1993).

    House number tips

    1. To help residents access house numbers and reduce waste, Council has a limited number of second-hand metal number plates to give away. These are old rural roadside mailbox stock of variable quality, but they are large (100mm high) and legible. House numbers can be fixed to a suitable surface using glue, nails or metal screws. Present your rate or water notice confirming your street address to secure your house number at Council front counters at both Tweed Heads and Murwillumbah (numbers are limited) .

    2. Street number plates and number stencils are also available at many commercial outlets. Make sure to select numbers that can be easily seen and read from the street.

    3. You can also paint your street number on the vertical or front sloping face of the kerb in front of your home. Please note if the kerb is damaged or removed and replaced at any time, you may need to paint the number on again.