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Draft Customer Experience Standards and Unreasonable Customer Conduct Policies

Document Library

DRAFT_Customer Experience Standards_Nov2018 (2.07 MB) (pdf)
DRAFT Unreasonable Customer Conduct Policy _Nov2018 (670 KB) (pdf)
Customer Experience Framework at Tweed Shire Council (134 KB) (pdf)
Current Volumes of Customer Interactions (185 KB) (pdf)