Draft Compliance Policy

What does the Compliance Policy do?

Council's Compliance Policy explains how Council manages compliance issues that relate to its functions.

The policy:

• outlines how Council will act when dealing with compliance issues

• sets the principles for managing and resolving compliance matters

• helps Council prioritise and allocate resources to compliance activities

• ensures decision-making is consistent with the principles of the Local Government Act 1993.

Recommended changes to the policy

We have reviewed the existing policy. The main changes are:

• clearer roles and responsibilities for Council staff and councillors in enforcement, including the separation of roles between the elected body and authorised officers

• stronger guidance on how we apply procedural fairness

• clearer expectations for staff appointed to statutory roles under legislation

• updates to reflect the different types of enforcement work across Council

• stronger guidance on managing conflicts of interest, customer expectations, and privacy.

Why are these changes recommended?

We reviewed the policy to:

• reduce risks linked to compliance activities

• address public concerns fairly and effectively

• make sure decisions reflect current legal obligations and available resources.

What does this mean for the community?

The revised policy gives the community:

• a clear explanation of the roles of councillors and staff in compliance matters

• confidence that Council makes compliance decisions in line with the Local Government Act 1993

• assurance that Council will act fairly, consistently, and transparently.

Have your say

You're invited to provide your feedback by 4 pm, Wednesday 22 October 2025. Submit your feedback in one of the following ways:

• Online: using the feedback form below
• Email: tsc@tweed.nsw.gov.au Subject: Compliance Policy
• Mail: General Manager, Tweed Shire Council, PO Box 816 MURWILLUMBAH NSW 2484 Subject: Compliance Policy